The Bubble Bonanza game worked fine for me... until I won it for the first time. After winning, it did not go out to the menu, but, instead, it closed completely. Then, when I tried to play it again, it closed the instant I clicked 'quest mode'. I tried playing one of the one-level options, and that works, but the more difficult levels have to be unlocked by playing the quest, and clicking on quest mode, after winning, automatically closes the game. I'm rather unhappy at having wasted ten of my wildcoins figuring this out.
Bubble Bonanza -- Game Terminating Unexpectedly
Started by VelvetWood, Sep 15 2012 01:46 PM
2 replies to this topic
#1
Posted 15 September 2012 - 01:46 PM
#2
Posted 15 September 2012 - 02:42 PM
Hi and welcome to the forums. First don't use anymore of your coins on the game. Next email support for help. I haven't played this game so I can't be sure how it is supposed to work.
If you haven't emailed support before, here is a tutorial that may help. Be sure to read it carefully.
http://forum.wildgam...294#entry145294
This link will help you to create a DxDiag which help the support team help you.
http://forum.wildgam...stomer-support/
Hope this helps you get it sorted.
If you haven't emailed support before, here is a tutorial that may help. Be sure to read it carefully.
http://forum.wildgam...294#entry145294
This link will help you to create a DxDiag which help the support team help you.
http://forum.wildgam...stomer-support/
Hope this helps you get it sorted.
#3
Posted 15 September 2012 - 06:11 PM
Thank you, I'll do that. The support page was a bit cluttered, and I wasn't able to find an email link when I looked, so I wasn't entirely sure this wasn't the only way to request support. I appreciate your links, and your time.
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