Couple of games I have bought, I would use regularly. But It says i need Coins to play game, 'Im Off-Line', which Im not. I thought once you paid for the game it souldn't be taking extra Coins? have noticed that my Coin balance has been used for each game! Even though Account states I have it Unlock Code.
Can you shine light on query?
I Bought The Game, But It Is Still Using My Wild Coins, Why Is This?
Started by Tiger93, Jul 18 2012 06:22 PM
2 replies to this topic
#2
Faded Glory
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- Moderators
- 1,927 posts
FaeryMaster
Posted 18 July 2012 - 07:29 PM
Hi Tiger93. Because this has to do with your account you need to email support for help. If you bought the game you shouldn't be paying coins to play it.
If you haven't emailed support before, here is a tutorial that may help. Be sure to read it carefully.
http://forum.wildgam...294#entry145294
This link will help you to create a DxDiag which help the support team help you.
http://forum.wildgam...stomer-support/
Support will get you fixed up and it shouldn't take long. Hope you get it sorted soon.
If you haven't emailed support before, here is a tutorial that may help. Be sure to read it carefully.
http://forum.wildgam...294#entry145294
This link will help you to create a DxDiag which help the support team help you.
http://forum.wildgam...stomer-support/
Support will get you fixed up and it shouldn't take long. Hope you get it sorted soon.
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#3
Adam M
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- Administrators
- 553 posts
WT Employee
Posted 19 July 2012 - 06:52 AM
It sounds like the game still needs to be unlocked. You can do so by following these directions: http://forum.wildgam...ldtangent-game/
Please note that you will need to be online to unlock the game, but once it is unlocked, you can go offline again.
Please note that you will need to be online to unlock the game, but once it is unlocked, you can go offline again.
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