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dings35
We just bought the $6.99 deal for 50 wild coins a month. We didn't get an email with the unlock code in it.

Also, whenever we try to login in, it just say "getting online" and nothing happens.


Help!

Deb
dings35
Actually, I see where we don't get an unlock code with the super saver deal. But how do I ge the coins I just bought? Whenever it tells me to login, it just says "getting online" and freezes. Is something wrong with the HP games site right now?

Thanks.
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QUOTE (dings35 @ Oct 4 2009, 09:34 AM) *
We just bought the $6.99 deal for 50 wild coins a month. We didn't get an email with the unlock code in it.

Also, whenever we try to login in, it just say "getting online" and nothing happens.


Help!

Deb

Faded Glory
You need to go to the help tab at the top of the page and get help from customer support.

Good luck hope you get your problem fixed soon!
D4rkF3n1x
QUOTE (dings35 @ Oct 4 2009, 01:34 PM) *
We just bought the $6.99 deal for 50 wild coins a month. We didn't get an email with the unlock code in it.

Also, whenever we try to login in, it just say "getting online" and nothing happens.


Help!

Deb


Go to your account in your Game Console, and click on view games. All of the download and unlock code info is right there. Plus, check you spam folder in you email.
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